Contact information
Trade name: Wax Industries - the home of Bounder!
Email: sales@waxindustries.com
Physical / registered address: Wax Industries Ltd. , 124 City Road, London EC1V 2NX, United Kingdom
Last updated: 21 August 2026
Customer service
Email: info@waxindustries.com
Telephone: [BUSINESS PHONE NUMBER]
Support hours: Monday to Friday, excluding UK bank holidays
Response target: within one business day
For order enquiries, include your order number.
Postal and returns address
Wax Industries Ltd
124 City Road
London
EC1V 2NX
United Kingdom
This address accepts customer returns and business correspondence.
Please contact us before returning an item and review our Return and Refund Policy.
Company information
Legal name: Wax Industries Ltd
Company number: 07518969
Registered in: England and Wales
Registered office: 124 City Road, London EC1V 2NX, United Kingdom
VAT status: Wax Industries Ltd is not currently registered for VAT.
Product-safety contact
Report a suspected adverse reaction, safety concern or packaging problem to info@waxindustries.com.
Where available, provide:
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the product name;
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the batch number;
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where and when it was purchased;
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a description of what happened; and
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relevant photographs.
Seek urgent medical assistance where appropriate.